(FAQ) Frequently Asked Questions
Find out about the most frequently asked questions to our Youboat customer support1. What is Youboat?
Youboat is a market place for marine industry. We are not boat dealers or brokers, so we cannot provide you with any additional information about any item advertised on Youboat.com. Youboat is a registered trademark of Motors Gate specialized in publishing services and digital marketing.
2. Can you provide me with more information about a boat that is advertised?
The description of all advertisements published on Youboat.com are provided by the owners or brokers of the boats being offered. Consequently, we cannot and will not provide advice about any vessel, advertiser, or aspect of boat ownership. Please contact the seller directly for more information about the item.
3. How do I update or delete my advert?
For all PRO account users (or brokers), you can update or delete your advertisement by logging into Boat’Gest with your username and password provided by our customer support. Please use the contact form or send us your request to uk.youboat@gmail.com or call +44 (0) 2078 594699.
4. I have forgotten my password, how do I login?
For all PRO account users (or brokers), send us a request via boatgest.com, and we will send you your credentials. You can also email us to uk.youboat@gmail.com or call +44 (0) 2078 594699.
5. How can I contact the seller?
We don't publish email addresses of our sellers on the web, and we strongly discourage our advertisers from doing so. You can contact the seller via Contact Seller section or call him (click on the button to see the phone number).
6. I'm thinking about buying a boat from XYZ Marine. How do I know that they are a trustful company and that I won't get ripped off?
It is simply not possible for us to undertake a verification of the credentials of any advertiser on Youboat.com, and we make no representations about any advertiser or vessel listed on any of our sites.
7. What is the price of publishing an ad on Youboat.com?
For all individual sellers, a single ad published for unlimited amount of time costs 25 GBP.